Rhondda Cynon Taf County Borough Council

Accessibility statement for Rhondda Cynon Taf Pension Fund

This accessibility statement applies to www.rctpensions.org.uk

This website is run by Rhondda Cynon Taf Pension Fund. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email pensions@rctcbc.gov.uk
  • call 01443 680611
  • Pensions, Pensions Section, Oldway House, Rhondda Cynon Taf, CF399ST

We will need to know:

  • the web address (URL) of the content
  • Your name
  • Email or Postal Address
  • the format you need

We’ll consider your request and get back to you in 15 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us via:

  • email pensions@rctcbc.gov.uk
  • call 01443 680611
  • Pensions, Pensions Section, Oldway House, Rhondda Cynon Taf, CF399ST

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. The number is 01443 680611.

When booking your appointment you will be asked if you have any special requirements.

Technical information about this website’s accessibility

RCT Pensions is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Accessibility fixes
IssueStandardOccurrences
Fix duplicate IDs WCAG A 4.1.1 2
Ensure PDF headings follow a logical order WCAG A 1.3.1 1
Ensure headings include text WCAG A 1.3.1 2
Ensure links can be used by screen readers WCAG A 4.1.2 2
Ensure PDFs are machine readable WCAG A 1.1.1 3
Identify the purpose of fields programmatically WCAG AA 1.3.5 4
Add a scope to table headings WCAG A 1.3.1 18
Add headers to tables WCAG A 1.3.1 7
Ensure long PDFs use bookmarks to aid navigation WCAG AA 2.4.5 11
Mark navigation as lists WCAG A 1.3.1 6
Avoid using the same link text for different destinations WCAG A 2.4.4 66
Fix untagged PDFs WCAG A 1.3.1 33
Ensure PDFs specify a default language WCAG A 3.1.1 38
Improve weak PDF titles WCAG A 2.4.2 87
Specify headings for every PDF WCAG A 1.3.1 80

We plan to identify and fix issues at the earliest possible opportunity. Timescales for fixing each issue will be added shortly.

PDFs and non-HTML documents

Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.

We plan to either fix these or replace them with accessible HTML pages.

We are identifying where information in a PDF should be on a page on this website. We will fix these by 31/03/2022.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

What we’re doing to improve accessibility

We plan to identify and fix issues at the earliest possible opportunity.

Preparation of this accessibility statement

This statement was prepared on 14/10/2021. It was last reviewed on 14/10/2021.

This website was last tested on 12/10/2021. The test is carried out by RCT Staff using the Silktide Accessibility Tool and manually testing.